Enterprise (Clinical) Systems & Knowledge Management Services -

  • Systems Architecture, Design, Development, and Deployment
  • Software, Hardware, and Expert Selections & Implementation
  • Enterprise Applications (Epic, Cerner, Allscripts, Oracle, SAP, and many others)
  • High Performance Computing
  • Standards, Methods, Tools, & Operations Life Cycle Support
  • Full or Discrete Business Process and Systems Outsourcing

Organizational Transformation -

  • IT Service Management - ITSM (ServiceNow) & ITIL Deployment
  • Institutional Advancement & Grants Management
  • Research Review, IRB, & Protocol/Studies Management (InfoEd)
  • Patient Relationship Management & CRM (Salesforce)

Program/Projects Management Centers of Excellence -

  • Establishment of a Program Management Office (PMO)
  • Project Portfolio and IT Resource (Skills/Staffing) Management
  • Business Process Innovation and Re-Engineering
  • Process Improvement, Optimization, and Change Management
  • Information Services Capability Maturity Model (CMM) Planning
  • Regulatory Compliance (HIPAA, 21CFR-Part 11)
  • Business Continuity of Operations (COOP) & Disaster Recovery